Norton 360 crashing vista

Once I can get on, my computer randomly shuts off on its own after some time and then repeat. I run Windows Vista and have another computer with Windows 7, where this error doesn't occurs. On the blue screens, there is some info on dump files and after reading other posts on the forum, have determined they are important.

I've uninstalled Norton for the time being since it's causing me a lot of trouble. Please let me know when you sort everything out. Back to top. Reg: Oct Kudos 1 Stats. What can I do to fix this error? I have the same question 0. Loaded NTUser. Loaded UsrClass. Then logged in as the user, and it works perfectly again it did hang on waiting for the session manager.

To be sure I then copied the Default user to that newly created profile on the RD server and logged in again, no hangs. Just faced this problem today on a Vista Home computer. After reading this entire post I found the problem on the PC. Then in the list there was a "SID I deleted the "SID Don't know what was the cause, but this computer has Norton Antivirus. Will reinstall Antivirus and cleanup his computer from junk, hopefully problem will be gone forever.

I found this thread on Google after getting the error, and as I have a technet account I'll post my story. I was messing around with registry entries trying to stop a normal user getting infected with viruses - or rather, having malware start up when they log in. I removed the user's full access from their registry key hive with regedit, and then when try try to login they got the error "Group Policy Client service failed the logon".

This on a laptop with Vista Home Premium, no domain controller or network login. So restoring this file to an earlier state, either with system restore or from a backup, fixes the problem. If the user is still logged on, an administrator can change the registry permissions so that they can reconnect with their logged-on session. I have not pinned down exactly which registry key is responsible - however, the classes hive can be locked against write, as can the software key tree which contains Run and RunOnce , without generating the error.

Not a clue what caused this but it happened as I was playing with scripts to redirect User Shell Folders to a network share. I yanked the LAN cable to prevent Roaming profile sync when script execution did not go as expected. Essentially I created the problem myself. When i try to access first time, it asked to continue the operation. Say continue. I'm having this issue now after chkdsk messed things up. DAT anywhere. I tried creating a new user I created 2, one to be the new one, and a temp one to use to copy files from the corrupt profile.

However when I logged on to the "new" profile, so that it could created the default files and folders I was getting the same GPC service failed message. I hadn't at that point copied any files. I did not have any NEW error after implementing this. Thanks to all for contributing. Office Office Exchange Server. Not an IT pro? Microsoft Online Services TechCenter. Sign in. United States English. Ask a question. Quick access. Search related threads.

Remove From My Forums. Answered by:. Archived Forums. Windows Vista Applications. For compatibility of 3rd party applications, use the ACT forum. Sign in to vote. Help please cheers Shaggy. Thursday, January 17, PM. Here is a summary of what I have done, before doing so I like to recommend the following as I have done the same to get this sorted: 1.

Reduce the time for logon script to run to meet your requirement, my one is set to 60 seconds Seconds: 60 Policy Setting My Comment Run logon scripts synchronously Disabled Important!!

Marked as answer by mr-shaggy Monday, December 15, PM. Monday, December 15, PM. Thursday, January 24, PM. Update: I went through the profile backup for a user with this problem and found that few days before this error accrued, the size of ntuser.

Friday, January 25, AM. Friday, January 25, PM. I have several users from the domain that have this same problem that cropped up in December and just today. I would really appreciate the fix you have. Thank You, taffy1. Friday, February 1, PM. Tuesday, February 5, PM. Thursday, February 28, PM. Hi there Mr. Kind regards Dannemannen. Wednesday, March 5, PM. Hi Danne you need to go to contact Symantec to obtain a patch, they will place it under ftp.

Regards Shaggy. Thursday, March 6, PM. Hi Shaggy, I'm amazed that Microsoft still hasn't addressed this obvious issue. I'm glad my school is still on xp.

I'm a guinea pig with Vista on my home machine and can't get into any of my user accounts. This probably wouldn't be a fix for you since you have so many users, but for anyone out there who just needs to get into their flippin user account, here's what I did so that I could access mine: Log in as Administrator Create a user account call it GroupPolicyFix Change the account type to Administrator Log off of the Administrator account Then attempt to log in again to your user account If this doesn't work then log back in as Administrator, change the account type to 'Standard User' and the try logging back in to your user account.

Go figure. But at least it works. Hope this helps someone out there. Thursday, March 13, AM. Friday, March 14, AM. Logon with this account to the client computer, and make appropriate profile changes. Open System Properties, Click the Browse button, and browse to the network folder where you want to store the profile.

Click the Change button, and then add the Everyone group!!! Saturday, March 29, PM. Tuesday, April 1, PM. Wish I had my Mac back! Seriously doesn't anyone have any suggestions? Saturday, April 5, PM. Thursday, April 10, PM.

Hi Natedell if you read the begining of the forum, you see that i have already mentioned this, but this only works for users with fix machines, however, users who move from one machine to another, do not have a record under that reg key, so you have to delete thier ntuser. Friday, April 11, PM. Hi Everyone Thanks to all the contributors but unfortunately the problem is not solved as at 17 April e. Reliability got worse. Other facts: The Windows firewall on the Vista PC is turned off The last updates installed on the AD W server just prior to the logon issue were KB, , and - none of which have any mention of policy.

Thursday, April 17, AM. Monday, April 21, PM. Hello Mr. Shaggy, Can you please tell me how you did this? I cannot delete the account, nor can I reduce its privilidges. Saturday, April 26, PM. Hi Mpat what are you trying to delete? Monday, April 28, AM. Try to logon with local administrator account and create the following value in the registry: Code Snippet. Code Snippet. Friday, May 2, PM. Hi Thanks for the input- I ahve prepared a machine and am waiting for users to come forward.

Cheers Shaggy. Wednesday, May 14, PM. Monday, May 19, PM. I'm a home user and had the same problem. How do I get to my desktop, even in safe mode, to fix this problem. My computer is currently unusable. Tuesday, May 20, AM. I created the registary key you sugested and rebooted the system and loged on one user with that error, but I can not find the file Userenv. Tuesday, May 27, PM. I'm having this same issue.

I am also unable to logon to the admin account as the pc will go back to the OS menu after about 5 seconds or so. Any advice on this? Also, Safemode for Vista won't load up.

Sunday, June 22, PM. Wednesday, June 25, PM. This is a real serious bug MS. Where are the MS reps here assuring a bug fix will be on its way pronto? Monday, July 7, PM. Hi, in my situation I have a roaming profile and when I try to login to a new computer I get the same message error. DAT ntuser. LOG1 ntuser. Friday, July 25, AM. Monday, August 4, AM. Wednesday, August 6, AM. Shaggy - have read through This problem has affected my administrator account on home pc, so admin is not immune Also, I suspect my problem was triggered by an automatic restore, since after the restore, but prior to logging off and encountering the problem for the first time, the admin profile e.

Wednesday, August 13, AM. Friday, August 29, PM. Dear all.. Tuesday, September 2, PM. Sunday, September 7, PM. Tons of problems, no answers. I read over the pages in this forum: One person says that had a Norton patch with a link that is not specific to exactly what kind of patch exactly I would need to download.

Saturday, September 20, PM. I'm stuck and all my info is locked up. Thanks for reading. Thanks Shaggy. Monday, September 29, PM. Hi all I now have a work around for this, I implemented a set of policies and updates in september, since then, no one had that problem in our computers, I will write it all soon and post it, as i know many still having this problem. Sunday, November 9, AM. Hello, I've been following this post for a while now. My lab's Vista clients have been experiencing the same problems with Windows Server I look forward to reading about your work around.

Friday, November 14, PM. Monday, November 24, PM. Shaggy, I'm sure you are very stressed about this as much as I am, and I don't know how this works, but my question is how to get by the message which i believe was "user logon failed," this is the most relavent group, and u seem like a guy who is good with computers ACGT1 P.

Friday, December 5, AM. This is a fine example of what's so great about reliance on community-based tech support. We're coming up on eleven months of Shaggy bitching about not having a solution to this "urgent" problem, but now that he has one or at least claims to have one that he "implemented Meanwhile, what's the Microsloth respose?

Head in the sand? Let the masses writhe until they're ready to pay for the so-called "premium" support? So overwhelmed with product problems that responsive support is simply infeasible?

Avoiding embarrasment? So which is worse: being ignored by Shaggy, or being ignored by Microsloth? That depends on whether you think a failure of individual responsibility to the "community" is worse than a failure of corporate responsibility.

Personally, I think they're the same failure in different frameworks: a failure of individual character. Good luck with that. Saturday, December 6, AM. Shaggy, I agree with WalkingMachine. Regards, DanTechPro. Monday, December 8, AM. Friday, December 19, PM. I had exactly some problem. Since I found your poster by google search, it simultaneously suggested a few software to solve the problem. I run it, of course it did not work at all. I wish someone can help on this. First question in Have a great new year.

Friday, January 2, AM. Hi, Everyone Happy New year. I got this problem during a remote installation of Norton Virus by Norton service man. But just now I was able to download files out from that account. What I did is: create a new Admin account login as Admin. Go to: control panel go to: Network and Internet under: Network and sharing center Choose: view network computers and devices you can find: owner-pc or your name and another computer icon with a strain of strange numbers I guess that's the remote computer try to install Norton Virus on this computer and the culprit for problem click on: owner-pc click on icon: Users open: the problem account you can access all the files there download the files from there.

Cheers, Oh, a long relaxing sighing That's all I can got now. We will even get XP computers with the error far less then vista computers but they will get it. I do not have any better answers as yet either.

Regards, Jason. Tuesday, February 17, PM. Thursday, March 12, PM. Saturday, March 21, PM. Hi All, We have managed to find a work around without Deleting the whole user profile. But this is a Temp fix and the problem has happened again but at leat we are nolonger recreating profiles every time. Microsoft please sort this out!!!! Friday, May 1, AM. As I wrote in the Dell forum [1]: Because it fails Vista re-starts I have tried Repair and Last Good Configuration see below.

No joy. Some folk should hang your heads in shame. Thursday, May 7, AM. Hey Shaggy add me and tell me more i really need this administrative right thing going on and i cant have it cause Group Policy where do i delete the group policy. Monday, July 13, PM. For common users, I recommend that you use the built in utilities before going Geek on the problem. In my case, I was able to select and login as the User that was throwing the Access Denied error somewhat baffling, no? Note that you may have to reinstall some programs if the Restore Point is prior to their installation - but that's a small price to pay for getting your PC back!

The System Restore utility will replace the corrupted Registry files with versions that it backed up as part of its normal operation, either for "System Checkpoints", or before any new Software is Installed.

If you didn't have System Protection enabled, then you're left with the hacks. If you do manage to recover your computer, I strongly recommend that you search help for "System Protection" and learn how to enable System Restore.

Rooby Doo! Best Regards, TJW. Saturday, September 19, AM. Write normal titles and you will find the real pros much more likely to help and typically quickly too. Write this kind of Title and they are immediately turned off by it. Proposed as answer by wdegraaf Tuesday, January 12, PM.

Friday, November 20, AM. Sorry, clicked the wrong button. Didn't mean to propose this as an answer at all.